Power issues - IT services Impacted | Problemau Pŵer – Effaith ar Wasanaethau TG
What has happened? The Treforest campus has experience multiple power interruptions this morning. These are caused by power distribution issues impacting all the whole of Treforest campus and many other non-university premises in the area. National Grid have reported that the issues have now been resolved. IT Services have been able to return core network services to normal operation. There are several services that have been negatively impacted by the fluctuating power, these include printers, AV and WiFi in Treforest, and due to network connectivity paths, some services on Glyntaff campus. What is being done? Work has been completed this morning to return most services back to normal operation. The ITS teams are working though all reported issues to return them to normal operation. Due to the wide impact, this will take some time. How will this affect me? We know some services, such as AV and printing are still affected. We are working to resolve these as quickly as practical, in the meanwhile, if users experience any issues, please report any these as usual to the IT Service Desk through the Freshservice portal: https://support.southwales.ac.uk/support/home. Thank you for your patience and understanding as we work to return all services to normal operation. Beth sydd wedi digwydd? Bu sawl toriad pŵer ar gampws Trefforest y bore yma. Mae'r rhain wedi'u hachosi gan broblemau gyda'r rhwydwaith dosbarthu trydan sydd wedi effeithio ar gampws Trefforest cyfan, ynghyd â nifer o adeiladau eraill yn yr ardal nad ydynt yn perthyn i'r Brifysgol. Mae National Grid wedi cadarnhau bod y broblem bellach wedi'i datrys. Mae'r Gwasanaethau TG wedi llwyddo i adfer y prif wasanaethau rhwydwaith i weithrediad arferol. Fodd bynnag, mae nifer o wasanaethau wedi'u heffeithio gan yr amrywiadau yn y cyflenwad pŵer, gan gynnwys argraffwyr, systemau AV a Wi-Fi ar gampws Trefforest, ac oherwydd llwybrau cysylltedd y rhwydwaith, mae rhai gwasanaethau ar gampws Glyntaf hefyd wedi'u heffeithio. Beth sy'n cael ei wneud? Mae gwaith wedi'i gwblhau y bore yma i adfer y rhan fwyaf o'r gwasanaethau i weithrediad arferol. Mae timau'r Gwasanaethau TG yn gweithio drwy'r holl faterion sydd wedi'u hadrodd er mwyn adfer pob gwasanaeth cyn gynted â phosibl. Oherwydd maint yr effaith, bydd hyn yn cymryd peth amser. Sut fydd hyn yn effeithio arnaf? Rydym yn ymwybodol bod rhai gwasanaethau, megis systemau AV ac argraffu, yn dal i gael eu heffeithio. Rydym yn gweithio i ddatrys y materion hyn cyn gynted ag sy'n ymarferol. Yn y cyfamser, os byddwch yn profi unrhyw broblemau, cofnodwch nhw fel arfer gyda'r Ddesg Wasanaeth TG drwy borth Freshservice: https://support.southwales.ac.uk/support/home Diolch am eich amynedd a'ch dealltwriaeth wrth i ni weithio i adfer pob gwasanaeth i weithrediad arferol.