https://usw.status.freshservice.com/ en-us What is being done? Microsoft are retiring the people card expanded view from Classic Outlook starting June 1, 2026. How will this impact users? Users who use Classic Outlook and access the people card expanded view will no longer be able to use this. Why is this being done? Microsoft advise: "The people card experience in Classic Outlook is simplifying. As part of this update, the people card expanded view in Classic Outlook will be retired. This change streamlines the experience and ensures consistency with other Office applications where only the standard contact card is available." Beth sy'n cael ei wneud? Bydd Microsoft yn tynnu’n ôl y golwg estynedig o’r Cerdyn Pobl yn Outlook Clasurol o 1 Mehefin 2026. Sut fydd hyn yn effeithio ar ddefnyddwyr? Ni fydd defnyddwyr sy’n defnyddio Outlook Clasurol ac yn cyrchu’r golwg estynedig o’r Cerdyn Pobl bellach yn gallu ei ddefnyddio. Pam mae hyn yn cael ei wneud? Mae Microsoft yn cynghori: “Mae profiad y Cerdyn Pobl yn Outlook Clasurol yn cael ei symleiddio. Fel rhan o’r diweddariad hwn, bydd y golwg estynedig o’r Cerdyn Pobl yn Outlook Clasurol yn cael ei thynnu’n ôl. Mae’r newid hwn yn symleiddio’r profiad ac yn sicrhau cysondeb â chymwysiadau Office eraill, lle mai dim ond y cerdyn cyswllt safonol sydd ar gael.” Sun, 31 May 2026 23:00:00 +0000 https://usw.status.freshservice.com/incidents/72 https://usw.status.freshservice.com/incidents/72 Maintenance In December 2025 we notified Blackboard Original course/organisation owners of Blackboard’s decision to cease support. Further to that notice, we will begin the conversion of all remaining Blackboard Original courses to Blackboard Ultra. This action will take place In the last week of May/first week of June 2026 to ensure as little disruption as possible and to allow ample time to resolve any issues ahead of 01 January 2027, where all remaining Blackboard Original content will enter a “read-only” state. Where we have received responses from course owners: · Any Blackboard Original courses to be retained will be converted to Blackboard Ultra versions and remain available. · Any Blackboard Original courses to be archived will be converted to Blackboard Ultra versions before archiving takes place to ensure they can be retrieved in a readable state in future. Where we have not received responses from course owners: Blackboard Original courses will be converted to Blackboard ultra versions and will remain dormant until we receive a request to make them available, or they reach their natural archiving age – where they will be archived. All converted course versions will receive a “-U” suffix to their name to denote the new course version e.g. “THISCOURSENAME” will become “THISCOURSENAME-U”. This action will not impact GoLearn courses. If you have any queries regarding this matter, please contact Gareth.Reilly@southwales.ac.uk Ym mis Rhagfyr 2025, fe wnaethom hysbysu perchnogion cyrsiau/sefydliadau Blackboard Original am benderfyniad Blackboard i roi'r gorau ar gefnogaeth. Yn dilyn yr hysbysiad hwnnw, byddwn yn dechrau trosi'r holl gyrsiau Blackboard Original sy'n weddill i Blackboard Ultra. Bydd y gweithred hyn yn digwydd yn wythnos olaf mis Mai/wythnos gyntaf mis Mehefin 2026 i sicrhau cyn lleied o darfu â phosibl ac i ganiatáu digon o amser i ddatrys unrhyw broblemau cyn 1 Ionawr 2027, lle bydd yr holl gynnwys Blackboard Original sy'n weddill yn newid i gyflwr "darllen yn unig". Lle rydym wedi derbyn ymatebion gan berchnogion cyrsiau: • Bydd unrhyw gyrsiau Blackboard Original sydd i'w cadw yn cael eu trosi i fersiynau Blackboard Ultra a byddant yn parhau i fod ar gael. • Bydd unrhyw gyrsiau Blackboard Original i'w harchifo yn cael eu trosi i fersiynau Blackboard Ultra cyn i'r archifo digwydd er mwyn sicrhau y gellir eu hadalw mewn cyflwr darllenadwy yn y dyfodol. Lle nad ydym wedi derbyn ymatebion gan berchnogion cyrsiau: Bydd cyrsiau Blackboard Original yn cael eu trosi i fersiynau Blackboard ultra a byddant yn aros yn segur nes i ni dderbyn cais i'w gwneud ar gael, neu nes iddynt gyrraedd eu hoedran archifo naturiol – lle byddant yn cael eu harchifo. Bydd pob fersiwn o gwrs sydd wedi’i throsi yn derbyn ôl-ddodiad “-U” i’w henw i ddynodi fersiwn newydd y cwrs e.e. bydd “ENWCWRSYMA” yn dod yn “ENWCWRSYMA-U”. Ni fydd y weithred hon yn effeithio ar gyrsiau GoLearn. Os oes gennych unrhyw ymholiadau ynglŷn â'r mater hwn, cysylltwch â Gareth.Reilly@southwales.ac.uk Thu, 21 May 2026 10:30:00 +0000 https://usw.status.freshservice.com/incidents/83 https://usw.status.freshservice.com/incidents/83 Maintenance We are aware of an issue currently affecting all colleagues, which is preventing them from logging into Jisc Learning Analytics. This has been identified as being caused by a faulty staff file, and IT Services are actively working on a fix. Thank you for your patience and understanding while we resolve this. Rydym yn ymwybodol o broblem sy'n effeithio ar bob cydweithiwr ar hyn o bryd, sy'n eu hatal rhag mewngofnodi i Jisc Learning Analytics. Mae hyn wedi'i nodi fel achos ffeil staff ddiffygiol, ac mae Gwasanaethau TG yn gweithio'n weithredol ar ddatrysiad. Diolch am eich amynedd a'ch dealltwriaeth wrth i ni ddatrys hyn. Wed, 20 May 2026 13:00:00 +0000 https://usw.status.freshservice.com/incidents/82 https://usw.status.freshservice.com/incidents/82 Incident The third-party provider of these platforms have been experiencing issues that have affected availability over the past 24 hours. They are currently available and appear stable however users should be aware that there is potential risk of continued impacts to availability and functionality over the next few days. -------- Mae darparwr trydydd parti y llwyfannau hyn wedi bod yn profi problemau sydd wedi effeithio ar y gallu i gael mynediad dros y 24 awr diwethaf. Maent ar hyn o bryd ar gael ac yn ymddangos yn sefydlog fodd bynnag dylai defnyddwyr fod yn ymwybodol bod y risg bod potensial o effaith barhaus ar y gallu i gael mynediad a'r swyddogaethau dros y ychydig ddyddiau nesaf. Fri, 15 May 2026 09:48:00 +0000 https://usw.status.freshservice.com/incidents/81 https://usw.status.freshservice.com/incidents/81 Incident IT Services are urgently investigating a loss of all Wi-Fi services across all campuses. You may face connection issues when trying to access the USW or eduroam network on campus. Working from home or off campus should be unaffected. Further updates will be provided as we work to resolve these issues. -------------- Mae Gwasanaethau TG yn ymchwilio ar frys i golledion pob gwasanaeth Wi-Fi ar draws pob campws. Efallai y byddwch yn wynebu problemau cysylltu wrth geisio cael mynediad i rwydwaith PDC neu eduroam ar y campws. Ni ddylai gweithio o gartref neu oddi ar y campws gael ei effeithio. Bydd diweddariadau pellach yn cael eu darparu wrth i ni weithio i ddatrys y problemau hyn. Wed, 29 Apr 2026 08:36:00 +0000 https://usw.status.freshservice.com/incidents/80 https://usw.status.freshservice.com/incidents/80 Incident Internet and Wi-Fi services will be running ‘at risk’ during the upgrading of the network to improve security and resilience. There is a low risk to user disruption. However, all internet and Wi-Fi services should be considered at risk during these times. Please remember to save your work regularly in case of any temporary outages. Bydd gwasanaethau rhyngrwyd a Wi-Fi yn rhedeg ‘mewn perygl’ yn ystod y gwaith o uwchraddio’r rhwydwaith i wella diogelwch a gwydnwch. Mae risg isel i amhariad defnyddwyr. Fodd bynnag, dylid ystyried bod pob gwasanaeth rhyngrwyd a Wi-Fi mewn perygl yn ystod yr amseroedd hyn. Cofiwch arbed eich gwaith yn rheolaidd rhag ofn y bydd unrhyw doriadau dros dro. Wed, 29 Apr 2026 06:00:00 +0000 https://usw.status.freshservice.com/incidents/76 https://usw.status.freshservice.com/incidents/76 Maintenance Internet and Wi-Fi services will be running ‘at risk’ during the upgrading of the network to improve security and resilience. There is a low risk to user disruption. However, all internet and Wi-Fi services should be considered at risk during these times. Please remember to save your work regularly in case of any temporary outages. Bydd gwasanaethau rhyngrwyd a Wi-Fi yn rhedeg ‘mewn perygl’ yn ystod y gwaith o uwchraddio’r rhwydwaith i wella diogelwch a gwydnwch. Mae risg isel i amhariad defnyddwyr. Fodd bynnag, dylid ystyried bod pob gwasanaeth rhyngrwyd a Wi-Fi mewn perygl yn ystod yr amseroedd hyn. Cofiwch arbed eich gwaith yn rheolaidd rhag ofn y bydd unrhyw doriadau dros dro. Tue, 28 Apr 2026 06:00:00 +0000 https://usw.status.freshservice.com/incidents/75 https://usw.status.freshservice.com/incidents/75 Maintenance There is an ongoing issue with Student accounts being re-enabled and Blackboard enrolments not being available. IT Services are aware of the issue and correcting enrolments being logged by students via the support portal. If you are affected by this and cannot access your course or modules on BlackBoard, please raise a support ticket using this link: https://support.southwales.ac.uk/support/tickets/new ------ Mae problem barhaus gydag ail-galluogi cyfrifon Myfyrwyr a methu cael cofrestri Blackboard. Mae Gwasanaethau TG yn ymwybodol o'r broblem ac yn cywiro cofrestri sy'n cael eu cofnodi gan fyfyrwyr drwy'r porth cymorth. Os ydych yn cael eich effeithio gan hyn, codwch docyn cymorth gan ddefnyddio'r ddolen hon: https://support.southwales.ac.uk/support/tickets/new Fri, 24 Apr 2026 15:56:00 +0000 https://usw.status.freshservice.com/incidents/78 https://usw.status.freshservice.com/incidents/78 Incident Internet and Wi-Fi services will be running ‘at risk’ during the upgrading of the network to improve security and resilience. There is a low risk to user disruption. However, all internet and Wi-Fi services should be considered at risk during these times. Please remember to save your work regularly in case of any temporary outages. Bydd gwasanaethau rhyngrwyd a Wi-Fi yn rhedeg ‘mewn perygl’ yn ystod y gwaith o uwchraddio’r rhwydwaith i wella diogelwch a gwydnwch. Mae risg isel i amhariad defnyddwyr. Fodd bynnag, dylid ystyried bod pob gwasanaeth rhyngrwyd a Wi-Fi mewn perygl yn ystod yr amseroedd hyn. Cofiwch arbed eich gwaith yn rheolaidd rhag ofn y bydd unrhyw doriadau dros dro. Wed, 22 Apr 2026 15:30:00 +0000 https://usw.status.freshservice.com/incidents/74 https://usw.status.freshservice.com/incidents/74 Maintenance Internet and Wi-Fi services will be running ‘at risk’ during the upgrading of the network to improve security and resilience. There is a low risk to user disruption. However, all internet and Wi-Fi services should be considered at risk during these times. Please remember to save your work regularly in case of any temporary outages. Bydd gwasanaethau rhyngrwyd a Wi-Fi yn rhedeg ‘mewn perygl’ yn ystod y gwaith o uwchraddio’r rhwydwaith i wella diogelwch a gwydnwch. Mae risg isel i amhariad defnyddwyr. Fodd bynnag, dylid ystyried bod pob gwasanaeth rhyngrwyd a Wi-Fi mewn perygl yn ystod yr amseroedd hyn. Cofiwch arbed eich gwaith yn rheolaidd rhag ofn y bydd unrhyw doriadau dros dro. Wed, 15 Apr 2026 06:00:00 +0000 https://usw.status.freshservice.com/incidents/73 https://usw.status.freshservice.com/incidents/73 Maintenance Internet and Wi-Fi services will be running ‘at risk’ during the upgrading of the network to improve security and resilience. There is a low risk to user disruption. However, all internet and Wi-Fi services should be considered at risk during these times. Please remember to save your work regularly in case of any temporary outages. Bydd gwasanaethau rhyngrwyd a Wi-Fi yn rhedeg ‘mewn perygl’ yn ystod y gwaith o uwchraddio’r rhwydwaith i wella diogelwch a gwydnwch. Mae risg isel i amhariad defnyddwyr. Fodd bynnag, dylid ystyried bod pob gwasanaeth rhyngrwyd a Wi-Fi mewn perygl yn ystod yr amseroedd hyn. Cofiwch arbed eich gwaith yn rheolaidd rhag ofn y bydd unrhyw doriadau dros dro. Tue, 17 Mar 2026 22:00:00 +0000 https://usw.status.freshservice.com/incidents/71 https://usw.status.freshservice.com/incidents/71 Maintenance The PaperCut printing system is going to be upgraded to the latest version and to have the new certificate applied. During these times PaperCut will be running at risk and may be unavailable. The Print Room on Treforest Campus will be open early to assist with any urgent print requests. This upgrade is required for PaperCut to provide security updates and improvement to the system. Bydd system argraffu PaperCut yn cael ei huwchraddio i'r fersiwn ddiweddaraf a bydd y dystysgrif newydd yn cael ei chymhwyso. Yn ystod y cyfnodau hyn, bydd PaperCut mewn perygl ac efallai na fydd ar gael. Bydd yr Ystafell Argraffu ar Gampws Trefforest ar agor yn gynnar i gynorthwyo gydag unrhyw geisiadau argraffu brys. Mae angen yr uwchraddiad hwn er mwyn i PaperCut ddarparu diweddariadau diogelwch a gwelliannau i'r system. Wed, 11 Mar 2026 15:00:00 +0000 https://usw.status.freshservice.com/incidents/68 https://usw.status.freshservice.com/incidents/68 Maintenance We are aware that several links have disappeared from the left-hand navigation on the UniLife homepage. The following links are currently affected: UniLife Help UniLife A–Z Advice Zone Online USW IT Status Page Results Service IT Services is investigating this issue and will provide a further update as soon as possible. Rydym yn ymwybodol bod sawl dolen wedi diflannu o'r llywio chwith ar dudalen gartref UniLife. Mae'r dolenni canlynol wedi'u heffeithio ar hyn o bryd: Cymorth UniLife A–Z UniLife Parth Cyngor Ar-lein Tudalen Statws TG PDC Gwasanaeth Canlyniadau Mae Gwasanaethau TG yn ymchwilio i'r mater hwn a byddant yn darparu diweddariad pellach cyn gynted â phosibl. Tue, 03 Mar 2026 12:56:00 +0000 https://usw.status.freshservice.com/incidents/70 https://usw.status.freshservice.com/incidents/70 Incident Known issue: Following the recent implementation of Data Loss Prevention (block with override) (Data loss prevention block with override rollout (EN)) it has been identified that the override function is not always working for colleagues still using Classic version of the 'Outlook' app resulting in some users being unable to send email with potential sensitive information/ files in them. If the outbound email fails, users will received an incoming email informing them of the block. Short term resolution - Report the issue occurring, attempt to use the web version or newer version of the Outlook App. Long term resolution - We are working within Microsoft to resolve this issue. However, it should be noted that it is advised that the web version or newer version of Outlook App should be utilised rather than the classic outlook app. Mater hysbys: Yn dilyn gweithredu diweddar Atal Colli Data (bloc gyda diystyru) (Data Loss Prevention block with override rollout (EN)), nodwyd nad yw’r swyddogaeth ddiystyru bob amser yn gweithio i gydweithwyr sy’n parhau i ddefnyddio’r fersiwn Glasurol o’r ap ‘Outlook’. O ganlyniad, gall rhai defnyddwyr fethu anfon e-byst sy’n cynnwys gwybodaeth neu ffeiliau a allai fod yn sensitif. Os bydd e-bost allanol yn methu, bydd defnyddwyr yn derbyn e-bost mewnol yn eu hysbysu o’r bloc. Datrysiad tymor byr: Rhoi gwybod am y mater pan fo’n digwydd, a cheisio defnyddio’r fersiwn we neu’r fersiwn mwy diweddar o’r ap Outlook. Datrysiad tymor hir: Rydym yn gweithio gyda Microsoft i ddatrys y mater hwn. Fodd bynnag, dylid nodi yr argymhellir defnyddio’r fersiwn we neu’r fersiwn mwy diweddar o’r ap Outlook yn hytrach na’r fersiwn Glasurol o Outlook. Tue, 24 Feb 2026 09:22:00 +0000 https://usw.status.freshservice.com/incidents/69 https://usw.status.freshservice.com/incidents/69 Incident The LIVE Quercus environment is being upgraded with essential updates. During these times, Quercus LIVE may show as available but we recommend users not to log in during these times. This upgrade is required for Quercus LIVE to provide security updates and improvement to the system. Mae amgylchedd BYW Quercus yn cael ei uwchraddio gyda diweddariadau hanfodol. Yn ystod yr amseroedd hyn, efallai y bydd Quercus LIVE yn dangos ei fod ar gael ond rydym yn argymell defnyddwyr i beidio â mewngofnodi yn ystod yr amseroedd hyn. Mae angen yr uwchraddiad hwn er mwyn i Quercus LIVE ddarparu diweddariadau diogelwch a gwelliannau i'r system. Fri, 20 Feb 2026 16:00:00 +0000 https://usw.status.freshservice.com/incidents/66 https://usw.status.freshservice.com/incidents/66 Maintenance The PaperCut printing system is going to be upgraded to the latest version and to have the new certificate applied. During these times PaperCut will be running at risk and may be unavailable. The Print Room on Treforest Campus will be open early to assist with any urgent print requests. This upgrade is required for PaperCut to provide security updates and improvement to the system. Bydd system argraffu PaperCut yn cael ei huwchraddio i'r fersiwn ddiweddaraf a bydd y dystysgrif newydd yn cael ei chymhwyso. Yn ystod y cyfnodau hyn, bydd PaperCut mewn perygl ac efallai na fydd ar gael. Bydd yr Ystafell Argraffu ar Gampws Trefforest ar agor yn gynnar i gynorthwyo gydag unrhyw geisiadau argraffu brys. Mae angen yr uwchraddiad hwn er mwyn i PaperCut ddarparu diweddariadau diogelwch a gwelliannau i'r system. Thu, 12 Feb 2026 09:00:00 +0000 https://usw.status.freshservice.com/incidents/67 https://usw.status.freshservice.com/incidents/67 Maintenance Internet and Wi-Fi services will be running ‘at risk’ during the upgrading of the network to improve security and resilience. There is a low risk to user disruption. However, all internet and Wi-Fi services should be considered at risk during these times. Please remember to save your work regularly in case of any temporary outages. Bydd gwasanaethau rhyngrwyd a Wi-Fi yn rhedeg ‘mewn perygl’ yn ystod y gwaith o uwchraddio’r rhwydwaith i wella diogelwch a gwydnwch. Mae risg isel i amhariad defnyddwyr. Fodd bynnag, dylid ystyried bod pob gwasanaeth rhyngrwyd a Wi-Fi mewn perygl yn ystod yr amseroedd hyn. Cofiwch arbed eich gwaith yn rheolaidd rhag ofn y bydd unrhyw doriadau dros dro. Wed, 11 Feb 2026 07:00:00 +0000 https://usw.status.freshservice.com/incidents/65 https://usw.status.freshservice.com/incidents/65 Maintenance Please be advised that Padlet will be temporarily unavailable as of 09 February 2026. Colleagues at IT services are working with USW’s finance team to resolve the issue as quickly as possible. However, there is currently no estimated resolution date. We apologise for any inconvenience this may cause. Noder na fydd Padlet ar gael dros dro o 9 Chwefror 2026 ymlaen. Mae cydweithwyr gwasanaethau TG yn gweithio gyda thîm cyllid PDC i ddatrys y broblem cyn gynted â phosibl. Fodd bynnag, nid oes dyddiad datrysiad amcangyfrifedig ar hyn o bryd. Ymddiheurwn am unrhyw anghyfleustra y gallai hyn ei achosi. Mon, 09 Feb 2026 09:42:00 +0000 https://usw.status.freshservice.com/incidents/64 https://usw.status.freshservice.com/incidents/64 Incident Internet and Wi-Fi services will be running ‘at risk’ during the upgrading of the network to improve security and resilience. There is a low risk to user disruption. However, all internet and Wi-Fi services should be considered at risk during these times. Please remember to save your work regularly in case of any temporary outages. Bydd gwasanaethau rhyngrwyd a Wi-Fi yn rhedeg ‘mewn perygl’ yn ystod y gwaith o uwchraddio’r rhwydwaith i wella diogelwch a gwydnwch. Mae risg isel i amhariad defnyddwyr. Fodd bynnag, dylid ystyried bod pob gwasanaeth rhyngrwyd a Wi-Fi mewn perygl yn ystod yr amseroedd hyn. Cofiwch arbed eich gwaith yn rheolaidd rhag ofn y bydd unrhyw doriadau dros dro. Wed, 04 Feb 2026 07:30:00 +0000 https://usw.status.freshservice.com/incidents/63 https://usw.status.freshservice.com/incidents/63 Maintenance UniApps service may be at risk for up to 60 minutes. A short downtime of around 15 minutes is expected, starting about 5 minutes in. Our team will monitor closely and restore service as quickly as possible. Gall gwasanaeth UniApps fod mewn perygl am hyd at 60 munud. Disgwylir amser segur byr o tua 15 munud, gan ddechrau tua 5 munud i mewn. Bydd ein tîm yn monitro’n ofalus ac yn adfer y gwasanaeth cyn gynted â phosibl. During the 15-minute downtime, clients will not be able to use the portal to launch applications that are not already open. Yn ystod yr amser segur o 15 munud, ni fydd cleientiaid yn gallu defnyddio’r porth i lansio cymwysiadau nad ydynt eisoes ar agor. Mon, 02 Feb 2026 17:00:00 +0000 https://usw.status.freshservice.com/incidents/62 https://usw.status.freshservice.com/incidents/62 Maintenance Internet and Wi-Fi services will be running ‘at risk’ during the upgrading of the network to improve security and resilience. There is a low risk to user disruption. However, all internet and Wi-Fi services should be considered at risk during these times. Please remember to save your work regularly in case of any temporary outages. Bydd gwasanaethau rhyngrwyd a Wi-Fi yn rhedeg ‘mewn perygl’ yn ystod y gwaith o uwchraddio’r rhwydwaith i wella diogelwch a gwydnwch. Mae risg isel i amhariad defnyddwyr. Fodd bynnag, dylid ystyried bod pob gwasanaeth rhyngrwyd a Wi-Fi mewn perygl yn ystod yr amseroedd hyn. Cofiwch arbed eich gwaith yn rheolaidd rhag ofn y bydd unrhyw doriadau dros dro. Mon, 19 Jan 2026 17:00:00 +0000 https://usw.status.freshservice.com/incidents/61 https://usw.status.freshservice.com/incidents/61 Maintenance On Tuesday 13th Jan, between 17:30 and 18:30, the Guest App will be unavailable. Ddydd Mawrth 13eg o Ionawr, rhwng 17:30 a 18:30, ni fydd yr Ap Gwestai ar gael. An incident was raised, which highlighted an issue where a guest user could not be added. Codwyd digwyddiad, a amlygodd broblem lle na ellid ychwanegu defnyddiwr gwadd. Tue, 13 Jan 2026 17:30:00 +0000 https://usw.status.freshservice.com/incidents/60 https://usw.status.freshservice.com/incidents/60 Maintenance IT Services are aware that there are some network connectivity issues with the USW network. We are currently investigating this and will shortly provide an update. Mae Gwasanaethau TG yn ymwybodol bod rhai problemau cysylltedd rhwydwaith gyda rhwydwaith USW. Rydym yn ymchwilio i hyn ar hyn o bryd a byddwn yn darparu diweddariad yn fuan. Fri, 09 Jan 2026 10:01:00 +0000 https://usw.status.freshservice.com/incidents/59 https://usw.status.freshservice.com/incidents/59 Incident Following the water leak in J-Block that put Network services "At Risk" in December, ITS colleagues are working to restore underlying network services to our datacentre. This work is not due to create service outages, but some users may experience a short disconnection or ‘blip’ in the network. If you notice an issue, please retry as this should rectify any issue. If that does not resolve the issue please raise a Freshservice ticket as normal. Yn dilyn y gollyngiad dŵr yn J-Block a roddodd wasanaethau'r Rhwydwaith "Mewn Perygl" (gweler isod), mae cydweithwyr ITS yn gweithio i leihau'r risg a chynnal gwasanaethau. Fel rhan o'r gwaith hwn, bydd ITS yn symud sawl cydran gwasanaeth i leoliadau eraill. Nid yw'r gwaith hwn i fod i greu toriadau gwasanaeth, ond gallai arwain at oedi byr wrth ddarparu gwasanaeth. Os byddwch chi'n sylwi ar broblem, ceisiwch eto gan y dylai hyn ddatrys unrhyw broblem. Os nad yw hynny'n datrys y broblem, codwch docyn Freshservice fel arfer. Thu, 08 Jan 2026 16:00:00 +0000 https://usw.status.freshservice.com/incidents/58 https://usw.status.freshservice.com/incidents/58 Maintenance We regret to inform you that access to Padlet has been temporarily made unavailable. We are actively working to resolve this issue and restore the service as soon as possible. We apologise for any inconvenience this may cause and appreciate your understanding. Further updates will be shared as soon as they are available. Mae'n ddrwg gennym eich hysbysu nad yw mynediad i Padlet ar gael dros dro. Rydym yn gweithio'n weithredol i ddatrys y mater hwn ac adfer y gwasanaeth cyn gynted â phosibl. Rydym yn ymddiheuro am unrhyw anghyfleustra y gallai hyn ei achosi ac yn gwerthfawrogi eich dealltwriaeth. Bydd diweddariadau pellach yn cael eu rhannu cyn gynted ag y byddant ar gael. Mon, 05 Jan 2026 17:00:00 +0000 https://usw.status.freshservice.com/incidents/57 https://usw.status.freshservice.com/incidents/57 Incident Cayuse the company hosting the PhD Manager service are changing the SSO configuration to use Azure services. Mae Cayuse, y cwmni sy’n cynnal y gwasanaeth PhD Manager, yn newid y ffurfweddiad SSO i ddefnyddio gwasanaethau Azure. PhD Manager will not be available to users of the service during the change. Cayuse have advised that if users experience issues after the change is completed (e.g. some users reported screen display issues following the migration, such as text appearing in the wrong place on screen), they should clear their browser cache, as this typically resolves this issue. Ni fydd PhD Manager ar gael i ddefnyddwyr y gwasanaeth yn ystod y newid. Mae Cayuse wedi cynghori, os bydd defnyddwyr yn profi problemau ar ôl i’r newid gael ei gwblhau (e.e. adroddodd rhai defnyddwyr am broblemau arddangos sgrin yn dilyn y mudo, megis testun yn ymddangos yn y lle anghywir ar y sgrin), y dylent glirio storfa eu porwr, gan fod hyn fel arfer yn datrys y broblem hon. Mon, 15 Dec 2025 17:30:00 +0000 https://usw.status.freshservice.com/incidents/55 https://usw.status.freshservice.com/incidents/55 Maintenance Ar hyn o bryd rydym yn ymwybodol o broblem sy'n effeithio ar fewngofnodi i'r gwasanaeth hwn. Mae ein timau'n gweithio'n agos gyda'n cyflenwr i ddeall beth sydd wedi digwydd ac i adfer mynediad cyn gynted â phosibl. Mae'n ddrwg gennym am yr anghyfleustra a byddwn yn rhannu diweddariad arall yn fuan. We’re currently aware of an issue affecting sign-in to this service. Our teams are working closely with our supplier to understand what’s happened and to restore access as quickly as possible. We’re sorry for the inconvenience and will share another update shortly. Wed, 10 Dec 2025 12:00:00 +0000 https://usw.status.freshservice.com/incidents/56 https://usw.status.freshservice.com/incidents/56 Incident IT Services are aware of a Europe-wide outage at Cloudflare, that is impacting several of our systems and websites. We will provide further updates as soon as we have more information. Mae Gwasanaethau TG yn ymwybodol o fethiant ledled Ewrop yn Cloudflare, sy'n effeithio ar nifer o'n systemau a'n gwefannau. Byddwn yn darparu diweddariadau pellach cyn gynted ag y bydd gennym ragor o wybodaeth. Fri, 05 Dec 2025 08:54:00 +0000 https://usw.status.freshservice.com/incidents/54 https://usw.status.freshservice.com/incidents/54 Incident To continue to improve organisational reliance following the recent water ingress in J Block, Treforest, IT Services will be undertaking essential proactive work this evening, Wednesday 3 December, after 16.30. Whilst we are not expecting disruption, users should be aware that all services will be running at risk from 16.30, to be ready for the next working day. Er mwyn parhau i wella gwytnwch y sefydliad yn dilyn y mynediad dŵr diweddar ym Mloc J, Trefforest. Bydd Gwasanaethau TG yn ymgymryd â gwaith rhagweithiol hanfodol heno, ddydd Mercher 3 Rhagfyr, ar ôl 16.30. Er nad ydym yn disgwyl unrhyw darfu,dylai defnyddwyr fod yn ymwybodol y bydd yr holl wasanaethau’n rhedeg ‘mewn perygl’ o 16:30, er mwyn bod yn barod ar gyfer y diwrnod gwaith nesaf. Wed, 03 Dec 2025 16:30:00 +0000 https://usw.status.freshservice.com/incidents/53 https://usw.status.freshservice.com/incidents/53 Maintenance IT Services are aware that there are some network connectivity issues with the Eduroam Guest network. We are currently investigating this and will shortly provide an update. Mae Gwasanaethau TG yn ymwybodol bod rhai problemau cysylltedd rhwydwaith gyda rhwydwaith Eduroam Guest. Rydym yn ymchwilio i hyn ar hyn o bryd a byddwn yn darparu diweddariad yn fuan. Tue, 02 Dec 2025 10:39:00 +0000 https://usw.status.freshservice.com/incidents/52 https://usw.status.freshservice.com/incidents/52 Incident