https://usw.status.freshservice.com/ en-us Internet and Wi-Fi services will be running ‘at risk’ during the upgrading of the network to improve security and resilience. There is a low risk to user disruption. However, all internet and Wi-Fi services should be considered at risk during these times. Please remember to save your work regularly in case of any temporary outages. Bydd gwasanaethau rhyngrwyd a Wi-Fi yn rhedeg ‘mewn perygl’ yn ystod y gwaith o uwchraddio’r rhwydwaith i wella diogelwch a gwydnwch. Mae risg isel i amhariad defnyddwyr. Fodd bynnag, dylid ystyried bod pob gwasanaeth rhyngrwyd a Wi-Fi mewn perygl yn ystod yr amseroedd hyn. Cofiwch arbed eich gwaith yn rheolaidd rhag ofn y bydd unrhyw doriadau dros dro. Tue, 17 Mar 2026 22:00:00 +0000 https://usw.status.freshservice.com/incidents/71 https://usw.status.freshservice.com/incidents/71 Maintenance The PaperCut printing system is going to be upgraded to the latest version and to have the new certificate applied. During these times PaperCut will be running at risk and may be unavailable. The Print Room on Treforest Campus will be open early to assist with any urgent print requests. This upgrade is required for PaperCut to provide security updates and improvement to the system. Bydd system argraffu PaperCut yn cael ei huwchraddio i'r fersiwn ddiweddaraf a bydd y dystysgrif newydd yn cael ei chymhwyso. Yn ystod y cyfnodau hyn, bydd PaperCut mewn perygl ac efallai na fydd ar gael. Bydd yr Ystafell Argraffu ar Gampws Trefforest ar agor yn gynnar i gynorthwyo gydag unrhyw geisiadau argraffu brys. Mae angen yr uwchraddiad hwn er mwyn i PaperCut ddarparu diweddariadau diogelwch a gwelliannau i'r system. Wed, 11 Mar 2026 15:00:00 +0000 https://usw.status.freshservice.com/incidents/68 https://usw.status.freshservice.com/incidents/68 Maintenance We are aware that several links have disappeared from the left-hand navigation on the UniLife homepage. The following links are currently affected: UniLife Help UniLife A–Z Advice Zone Online USW IT Status Page Results Service IT Services is investigating this issue and will provide a further update as soon as possible. Rydym yn ymwybodol bod sawl dolen wedi diflannu o'r llywio chwith ar dudalen gartref UniLife. Mae'r dolenni canlynol wedi'u heffeithio ar hyn o bryd: Cymorth UniLife A–Z UniLife Parth Cyngor Ar-lein Tudalen Statws TG PDC Gwasanaeth Canlyniadau Mae Gwasanaethau TG yn ymchwilio i'r mater hwn a byddant yn darparu diweddariad pellach cyn gynted â phosibl. Tue, 03 Mar 2026 12:56:00 +0000 https://usw.status.freshservice.com/incidents/70 https://usw.status.freshservice.com/incidents/70 Incident Known issue: Following the recent implementation of Data Loss Prevention (block with override) (Data loss prevention block with override rollout (EN)) it has been identified that the override function is not always working for colleagues still using Classic version of the 'Outlook' app resulting in some users being unable to send email with potential sensitive information/ files in them. If the outbound email fails, users will received an incoming email informing them of the block. Short term resolution - Report the issue occurring, attempt to use the web version or newer version of the Outlook App. Long term resolution - We are working within Microsoft to resolve this issue. However, it should be noted that it is advised that the web version or newer version of Outlook App should be utilised rather than the classic outlook app. Mater hysbys: Yn dilyn gweithredu diweddar Atal Colli Data (bloc gyda diystyru) (Data Loss Prevention block with override rollout (EN)), nodwyd nad yw’r swyddogaeth ddiystyru bob amser yn gweithio i gydweithwyr sy’n parhau i ddefnyddio’r fersiwn Glasurol o’r ap ‘Outlook’. O ganlyniad, gall rhai defnyddwyr fethu anfon e-byst sy’n cynnwys gwybodaeth neu ffeiliau a allai fod yn sensitif. Os bydd e-bost allanol yn methu, bydd defnyddwyr yn derbyn e-bost mewnol yn eu hysbysu o’r bloc. Datrysiad tymor byr: Rhoi gwybod am y mater pan fo’n digwydd, a cheisio defnyddio’r fersiwn we neu’r fersiwn mwy diweddar o’r ap Outlook. Datrysiad tymor hir: Rydym yn gweithio gyda Microsoft i ddatrys y mater hwn. Fodd bynnag, dylid nodi yr argymhellir defnyddio’r fersiwn we neu’r fersiwn mwy diweddar o’r ap Outlook yn hytrach na’r fersiwn Glasurol o Outlook. Tue, 24 Feb 2026 09:22:00 +0000 https://usw.status.freshservice.com/incidents/69 https://usw.status.freshservice.com/incidents/69 Incident The LIVE Quercus environment is being upgraded with essential updates. During these times, Quercus LIVE may show as available but we recommend users not to log in during these times. This upgrade is required for Quercus LIVE to provide security updates and improvement to the system. Mae amgylchedd BYW Quercus yn cael ei uwchraddio gyda diweddariadau hanfodol. Yn ystod yr amseroedd hyn, efallai y bydd Quercus LIVE yn dangos ei fod ar gael ond rydym yn argymell defnyddwyr i beidio â mewngofnodi yn ystod yr amseroedd hyn. Mae angen yr uwchraddiad hwn er mwyn i Quercus LIVE ddarparu diweddariadau diogelwch a gwelliannau i'r system. Fri, 20 Feb 2026 16:00:00 +0000 https://usw.status.freshservice.com/incidents/66 https://usw.status.freshservice.com/incidents/66 Maintenance The PaperCut printing system is going to be upgraded to the latest version and to have the new certificate applied. During these times PaperCut will be running at risk and may be unavailable. The Print Room on Treforest Campus will be open early to assist with any urgent print requests. This upgrade is required for PaperCut to provide security updates and improvement to the system. Bydd system argraffu PaperCut yn cael ei huwchraddio i'r fersiwn ddiweddaraf a bydd y dystysgrif newydd yn cael ei chymhwyso. Yn ystod y cyfnodau hyn, bydd PaperCut mewn perygl ac efallai na fydd ar gael. Bydd yr Ystafell Argraffu ar Gampws Trefforest ar agor yn gynnar i gynorthwyo gydag unrhyw geisiadau argraffu brys. Mae angen yr uwchraddiad hwn er mwyn i PaperCut ddarparu diweddariadau diogelwch a gwelliannau i'r system. Thu, 12 Feb 2026 09:00:00 +0000 https://usw.status.freshservice.com/incidents/67 https://usw.status.freshservice.com/incidents/67 Maintenance Internet and Wi-Fi services will be running ‘at risk’ during the upgrading of the network to improve security and resilience. There is a low risk to user disruption. However, all internet and Wi-Fi services should be considered at risk during these times. Please remember to save your work regularly in case of any temporary outages. Bydd gwasanaethau rhyngrwyd a Wi-Fi yn rhedeg ‘mewn perygl’ yn ystod y gwaith o uwchraddio’r rhwydwaith i wella diogelwch a gwydnwch. Mae risg isel i amhariad defnyddwyr. Fodd bynnag, dylid ystyried bod pob gwasanaeth rhyngrwyd a Wi-Fi mewn perygl yn ystod yr amseroedd hyn. Cofiwch arbed eich gwaith yn rheolaidd rhag ofn y bydd unrhyw doriadau dros dro. Wed, 11 Feb 2026 07:00:00 +0000 https://usw.status.freshservice.com/incidents/65 https://usw.status.freshservice.com/incidents/65 Maintenance Please be advised that Padlet will be temporarily unavailable as of 09 February 2026. Colleagues at IT services are working with USW’s finance team to resolve the issue as quickly as possible. However, there is currently no estimated resolution date. We apologise for any inconvenience this may cause. Noder na fydd Padlet ar gael dros dro o 9 Chwefror 2026 ymlaen. Mae cydweithwyr gwasanaethau TG yn gweithio gyda thîm cyllid PDC i ddatrys y broblem cyn gynted â phosibl. Fodd bynnag, nid oes dyddiad datrysiad amcangyfrifedig ar hyn o bryd. Ymddiheurwn am unrhyw anghyfleustra y gallai hyn ei achosi. Mon, 09 Feb 2026 09:42:00 +0000 https://usw.status.freshservice.com/incidents/64 https://usw.status.freshservice.com/incidents/64 Incident Internet and Wi-Fi services will be running ‘at risk’ during the upgrading of the network to improve security and resilience. There is a low risk to user disruption. However, all internet and Wi-Fi services should be considered at risk during these times. Please remember to save your work regularly in case of any temporary outages. Bydd gwasanaethau rhyngrwyd a Wi-Fi yn rhedeg ‘mewn perygl’ yn ystod y gwaith o uwchraddio’r rhwydwaith i wella diogelwch a gwydnwch. Mae risg isel i amhariad defnyddwyr. Fodd bynnag, dylid ystyried bod pob gwasanaeth rhyngrwyd a Wi-Fi mewn perygl yn ystod yr amseroedd hyn. Cofiwch arbed eich gwaith yn rheolaidd rhag ofn y bydd unrhyw doriadau dros dro. Wed, 04 Feb 2026 07:30:00 +0000 https://usw.status.freshservice.com/incidents/63 https://usw.status.freshservice.com/incidents/63 Maintenance UniApps service may be at risk for up to 60 minutes. A short downtime of around 15 minutes is expected, starting about 5 minutes in. Our team will monitor closely and restore service as quickly as possible. Gall gwasanaeth UniApps fod mewn perygl am hyd at 60 munud. Disgwylir amser segur byr o tua 15 munud, gan ddechrau tua 5 munud i mewn. Bydd ein tîm yn monitro’n ofalus ac yn adfer y gwasanaeth cyn gynted â phosibl. During the 15-minute downtime, clients will not be able to use the portal to launch applications that are not already open. Yn ystod yr amser segur o 15 munud, ni fydd cleientiaid yn gallu defnyddio’r porth i lansio cymwysiadau nad ydynt eisoes ar agor. Mon, 02 Feb 2026 17:00:00 +0000 https://usw.status.freshservice.com/incidents/62 https://usw.status.freshservice.com/incidents/62 Maintenance Internet and Wi-Fi services will be running ‘at risk’ during the upgrading of the network to improve security and resilience. There is a low risk to user disruption. However, all internet and Wi-Fi services should be considered at risk during these times. Please remember to save your work regularly in case of any temporary outages. Bydd gwasanaethau rhyngrwyd a Wi-Fi yn rhedeg ‘mewn perygl’ yn ystod y gwaith o uwchraddio’r rhwydwaith i wella diogelwch a gwydnwch. Mae risg isel i amhariad defnyddwyr. Fodd bynnag, dylid ystyried bod pob gwasanaeth rhyngrwyd a Wi-Fi mewn perygl yn ystod yr amseroedd hyn. Cofiwch arbed eich gwaith yn rheolaidd rhag ofn y bydd unrhyw doriadau dros dro. Mon, 19 Jan 2026 17:00:00 +0000 https://usw.status.freshservice.com/incidents/61 https://usw.status.freshservice.com/incidents/61 Maintenance On Tuesday 13th Jan, between 17:30 and 18:30, the Guest App will be unavailable. Ddydd Mawrth 13eg o Ionawr, rhwng 17:30 a 18:30, ni fydd yr Ap Gwestai ar gael. An incident was raised, which highlighted an issue where a guest user could not be added. Codwyd digwyddiad, a amlygodd broblem lle na ellid ychwanegu defnyddiwr gwadd. Tue, 13 Jan 2026 17:30:00 +0000 https://usw.status.freshservice.com/incidents/60 https://usw.status.freshservice.com/incidents/60 Maintenance IT Services are aware that there are some network connectivity issues with the USW network. We are currently investigating this and will shortly provide an update. Mae Gwasanaethau TG yn ymwybodol bod rhai problemau cysylltedd rhwydwaith gyda rhwydwaith USW. Rydym yn ymchwilio i hyn ar hyn o bryd a byddwn yn darparu diweddariad yn fuan. Fri, 09 Jan 2026 10:01:00 +0000 https://usw.status.freshservice.com/incidents/59 https://usw.status.freshservice.com/incidents/59 Incident Following the water leak in J-Block that put Network services "At Risk" in December, ITS colleagues are working to restore underlying network services to our datacentre. This work is not due to create service outages, but some users may experience a short disconnection or ‘blip’ in the network. If you notice an issue, please retry as this should rectify any issue. If that does not resolve the issue please raise a Freshservice ticket as normal. Yn dilyn y gollyngiad dŵr yn J-Block a roddodd wasanaethau'r Rhwydwaith "Mewn Perygl" (gweler isod), mae cydweithwyr ITS yn gweithio i leihau'r risg a chynnal gwasanaethau. Fel rhan o'r gwaith hwn, bydd ITS yn symud sawl cydran gwasanaeth i leoliadau eraill. Nid yw'r gwaith hwn i fod i greu toriadau gwasanaeth, ond gallai arwain at oedi byr wrth ddarparu gwasanaeth. Os byddwch chi'n sylwi ar broblem, ceisiwch eto gan y dylai hyn ddatrys unrhyw broblem. Os nad yw hynny'n datrys y broblem, codwch docyn Freshservice fel arfer. Thu, 08 Jan 2026 16:00:00 +0000 https://usw.status.freshservice.com/incidents/58 https://usw.status.freshservice.com/incidents/58 Maintenance We regret to inform you that access to Padlet has been temporarily made unavailable. We are actively working to resolve this issue and restore the service as soon as possible. We apologise for any inconvenience this may cause and appreciate your understanding. Further updates will be shared as soon as they are available. Mae'n ddrwg gennym eich hysbysu nad yw mynediad i Padlet ar gael dros dro. Rydym yn gweithio'n weithredol i ddatrys y mater hwn ac adfer y gwasanaeth cyn gynted â phosibl. Rydym yn ymddiheuro am unrhyw anghyfleustra y gallai hyn ei achosi ac yn gwerthfawrogi eich dealltwriaeth. Bydd diweddariadau pellach yn cael eu rhannu cyn gynted ag y byddant ar gael. Mon, 05 Jan 2026 17:00:00 +0000 https://usw.status.freshservice.com/incidents/57 https://usw.status.freshservice.com/incidents/57 Incident Cayuse the company hosting the PhD Manager service are changing the SSO configuration to use Azure services. Mae Cayuse, y cwmni sy’n cynnal y gwasanaeth PhD Manager, yn newid y ffurfweddiad SSO i ddefnyddio gwasanaethau Azure. PhD Manager will not be available to users of the service during the change. Cayuse have advised that if users experience issues after the change is completed (e.g. some users reported screen display issues following the migration, such as text appearing in the wrong place on screen), they should clear their browser cache, as this typically resolves this issue. Ni fydd PhD Manager ar gael i ddefnyddwyr y gwasanaeth yn ystod y newid. Mae Cayuse wedi cynghori, os bydd defnyddwyr yn profi problemau ar ôl i’r newid gael ei gwblhau (e.e. adroddodd rhai defnyddwyr am broblemau arddangos sgrin yn dilyn y mudo, megis testun yn ymddangos yn y lle anghywir ar y sgrin), y dylent glirio storfa eu porwr, gan fod hyn fel arfer yn datrys y broblem hon. Mon, 15 Dec 2025 17:30:00 +0000 https://usw.status.freshservice.com/incidents/55 https://usw.status.freshservice.com/incidents/55 Maintenance Ar hyn o bryd rydym yn ymwybodol o broblem sy'n effeithio ar fewngofnodi i'r gwasanaeth hwn. Mae ein timau'n gweithio'n agos gyda'n cyflenwr i ddeall beth sydd wedi digwydd ac i adfer mynediad cyn gynted â phosibl. Mae'n ddrwg gennym am yr anghyfleustra a byddwn yn rhannu diweddariad arall yn fuan. We’re currently aware of an issue affecting sign-in to this service. Our teams are working closely with our supplier to understand what’s happened and to restore access as quickly as possible. We’re sorry for the inconvenience and will share another update shortly. Wed, 10 Dec 2025 12:00:00 +0000 https://usw.status.freshservice.com/incidents/56 https://usw.status.freshservice.com/incidents/56 Incident IT Services are aware of a Europe-wide outage at Cloudflare, that is impacting several of our systems and websites. We will provide further updates as soon as we have more information. Mae Gwasanaethau TG yn ymwybodol o fethiant ledled Ewrop yn Cloudflare, sy'n effeithio ar nifer o'n systemau a'n gwefannau. Byddwn yn darparu diweddariadau pellach cyn gynted ag y bydd gennym ragor o wybodaeth. Fri, 05 Dec 2025 08:54:00 +0000 https://usw.status.freshservice.com/incidents/54 https://usw.status.freshservice.com/incidents/54 Incident To continue to improve organisational reliance following the recent water ingress in J Block, Treforest, IT Services will be undertaking essential proactive work this evening, Wednesday 3 December, after 16.30. Whilst we are not expecting disruption, users should be aware that all services will be running at risk from 16.30, to be ready for the next working day. Er mwyn parhau i wella gwytnwch y sefydliad yn dilyn y mynediad dŵr diweddar ym Mloc J, Trefforest. Bydd Gwasanaethau TG yn ymgymryd â gwaith rhagweithiol hanfodol heno, ddydd Mercher 3 Rhagfyr, ar ôl 16.30. Er nad ydym yn disgwyl unrhyw darfu,dylai defnyddwyr fod yn ymwybodol y bydd yr holl wasanaethau’n rhedeg ‘mewn perygl’ o 16:30, er mwyn bod yn barod ar gyfer y diwrnod gwaith nesaf. Wed, 03 Dec 2025 16:30:00 +0000 https://usw.status.freshservice.com/incidents/53 https://usw.status.freshservice.com/incidents/53 Maintenance IT Services are aware that there are some network connectivity issues with the Eduroam Guest network. We are currently investigating this and will shortly provide an update. Mae Gwasanaethau TG yn ymwybodol bod rhai problemau cysylltedd rhwydwaith gyda rhwydwaith Eduroam Guest. Rydym yn ymchwilio i hyn ar hyn o bryd a byddwn yn darparu diweddariad yn fuan. Tue, 02 Dec 2025 10:39:00 +0000 https://usw.status.freshservice.com/incidents/52 https://usw.status.freshservice.com/incidents/52 Incident Following the water leak in J-Block that put Network services "At Risk" (see below), Estates and ITS colleagues are working to minimise the risk and maintain services. As part of this work ITS will be migrating several service components to alternate locations. This work is it not due to create service outages, but could result in short delays in service delivery. If you notice an issue, please retry as this should rectify any issue. If that does not resolve the issue please raise a Freshservice ticket as normal. Yn dilyn y gollyngiad dŵr yn J-Block a roddodd wasanaethau'r Rhwydwaith "Mewn Perygl" (gweler isod), mae cydweithwyr Ystadau ac ITS yn gweithio i leihau'r risg a chynnal gwasanaethau. Fel rhan o'r gwaith hwn, bydd ITS yn symud sawl cydran gwasanaeth i leoliadau eraill. Nid yw'r gwaith hwn i fod i greu toriadau gwasanaeth, ond gallai arwain at oedi byr wrth ddarparu gwasanaeth. Os byddwch chi'n sylwi ar broblem, ceisiwch eto gan y dylai hyn ddatrys unrhyw broblem. Os nad yw hynny'n datrys y broblem, codwch docyn Freshservice fel arfer. Due to a water leak in J block power to part of the building has been shut off while estates work to repair the leak, Network services are currently running "At Risk" due to this and users are advised to save work often in the event of an outage until the work is complete. Oherwydd gollyngiad dŵr ym mloc J, mae pŵer i ran o'r adeilad wedi'i gau i ffwrdd tra bod ystadau'n gweithio i atgyweirio'r gollyngiad, mae gwasanaethau Rhwydwaith ar hyn o bryd "Mewn Perygl" oherwydd hyn a chynghorir defnyddwyr i arbed gwaith yn aml rhag ofn toriad pŵer nes bod y gwaith wedi'i gwblhau. Mon, 24 Nov 2025 10:15:00 +0000 https://usw.status.freshservice.com/incidents/51 https://usw.status.freshservice.com/incidents/51 Incident Internet and Wi-Fi services will be running ‘at risk’ during the updating of the wireless access points in G block. There is a low risk to user disruption. However, Wi-Fi services should be considered at risk in G block during these times. If you are working on site in G block whilst this work is being carried out, please remember to save your work regularly in case of any temporary outages. Bydd gwasanaethau rhyngrwyd a Wi-Fi yn rhedeg ‘mewn perygl’ yn ystod y gwaith o uwchraddio’r rhwydwaith i wella diogelwch a gwydnwch. Mae risg isel i amhariad defnyddwyr. Fodd bynnag, dylid ystyried bod pob gwasanaeth rhyngrwyd a Wi-Fi mewn perygl yn ystod yr amseroedd hyn. Cofiwch arbed eich gwaith yn rheolaidd rhag ofn y bydd unrhyw doriadau dros dro. Sat, 22 Nov 2025 08:00:00 +0000 https://usw.status.freshservice.com/incidents/49 https://usw.status.freshservice.com/incidents/49 Maintenance Some staff this morning had their Microsoft 365 license removed in error due to a system fault, IT Services has resolved this error and any staff impacted are advised to reboot their devices to fully resolve the issue their end. Y bore yma, cafodd trwydded Microsoft 365 rhai staff ei dileu mewn camgymeriad oherwydd nam system, mae Gwasanaethau TG wedi datrys y gwall hwn a chynghorir unrhyw staff yr effeithir arnynt i ailgychwyn eu dyfeisiau i ddatrys y broblem yn llawn. Fri, 21 Nov 2025 09:00:00 +0000 https://usw.status.freshservice.com/incidents/50 https://usw.status.freshservice.com/incidents/50 Incident IT Services are aware are there some network connectivity issues at the Universities Campuses, which we are currently investigating. Mae Gwasanaethau TG yn ymwybodol bod yna rai problemau cysylltedd rhwydwaith ar Gampysau’r Prifysgolion, yr ydym yn ymchwilio iddynt ar hyn o bryd. Tue, 18 Nov 2025 15:42:00 +0000 https://usw.status.freshservice.com/incidents/48 https://usw.status.freshservice.com/incidents/48 Incident We are aware that some users are currently experiencing problems accessing certain services, including Online Reading Lists (Talis). The problems are intermittent so you may be able to log-in if you try again later. We are investigating the problem and working with IT Support to restore full access as soon as possible. Rhai defnyddwyr yn cael problemau ar hyn o bryd wrth gael mynediad at rai gwasanaethau llyfrgell Rydym yn ymwybodol bod rhai defnyddwyr yn cael problemau ar hyn o bryd wrth gael mynediad at rai gwasanaethau, gan gynnwys Rhestrau Darllen Ar-lein (Talis). Mae'r problemau'n ysbeidiol felly efallai y byddwch yn gallu mewngofnodi os ydych yn ceisio gwneud eto nes ymlaen. Rydym yn ymchwilio i'r broblem ac yn gweithio gyda Chymorth TG i adfer mynediad llawn cyn gynted â phosibl. Fri, 14 Nov 2025 09:14:00 +0000 https://usw.status.freshservice.com/incidents/47 https://usw.status.freshservice.com/incidents/47 Incident The EC System is currently unavailable to users for emergency maintenance. We apologise for any inconvenience caused and will provide further updates on this page when the system is back online Nid yw'r System AE ar gael i ddefnyddwyr ar hyn o bryd ar gyfer cynnal a chadw brys. Rydym yn ymddiheuro am unrhyw anghyfleustra a achosir a byddwn yn darparu diweddariadau pellach ar y dudalen hon pan fydd y system yn ôl ar-lein. Wed, 12 Nov 2025 15:55:00 +0000 https://usw.status.freshservice.com/incidents/46 https://usw.status.freshservice.com/incidents/46 Incident What is being done? Quercus, the student records and admissions system is being upgraded to the latest version (8.36). Integrations with other systems—including Blackboard, SailPoint, Mulesoft, Connect2, and others—will be paused prior to the upgrade. A checklist of jobs will be followed to suspend and subsequently restart these services. This process is part of our standard procedure during scheduled maintenance. How will this impact users? Quercus will be unavailable from 16:30 on Friday, 7 November until 09:00 on Monday, 10 November. During this period, all users must refrain from attempting to access the system. Post-Upgrade Risk Window: On Monday, 10 November, Quercus should be considered “at risk” until 12:00 noon while post-upgrade checks are completed. Why is this being done? This upgrade is essential to apply the latest security patches and software updates, ensuring compliance and enabling critical functional enhancements. Beth sy'n cael ei wneud? Mae Quercus, y system cofnodion myfyrwyr a derbyniadau, yn cael ei uwchraddio i’r fersiwn ddiweddaraf (8.36). Bydd integreiddiadau â systemau eraill—gan gynnwys Blackboard, SailPoint, Mulesoft, Connect2, ac eraill—yn cael eu hatal cyn i’r uwchraddiad ddechrau. Bydd rhestr wirio o swyddi’n cael ei dilyn i atal ac ailgychwyn y gwasanaethau hyn. Mae’r broses hon yn rhan o’n gweithdrefn safonol yn ystod gwaith cynnal a chadw wedi’i drefnu. Sut fydd hyn yn effeithio ar ddefnyddwyr? Ni fydd Quercus ar gael o 16:30 ddydd Gwener, 7 Tachwedd tan 09:00 ddydd Llun, 10 Tachwedd. Yn ystod y cyfnod hwn, rhaid i bob defnyddiwr beidio â cheisio cael mynediad i’r system. Cyfnod Risg ar ôl yr Uwchraddiad: Ddydd Llun, 10 Tachwedd, dylid ystyried Quercus fel “mewn perygl” tan 12:00 canol dydd tra bydd gwiriadau ar ôl yr uwchraddiad yn cael eu cwblhau. Pam fod hyn yn cael ei wneud? Mae’r uwchraddiad hwn yn hanfodol er mwyn cymhwyso’r diweddariadau diogelwch a’r fersiynau meddalwedd diweddaraf, gan sicrhau cydymffurfiaeth a galluogi gwelliannau swyddogaethol hanfodol. Fri, 07 Nov 2025 16:30:00 +0000 https://usw.status.freshservice.com/incidents/43 https://usw.status.freshservice.com/incidents/43 Maintenance IT Services are aware that the Quercus and Graduation systems are currently unavailable and are experiencing an outage. We are currently investigating and will provide further updates when available. Mae Gwasanaethau TG yn ymwybodol nad yw systemau Quercus a Graddio ar gael ar hyn o bryd ac maent yn profi toriad. Rydym yn ymchwilio ar hyn o bryd a byddwn yn darparu diweddariadau pellach pan fyddant ar gael. Wed, 05 Nov 2025 09:13:00 +0000 https://usw.status.freshservice.com/incidents/45 https://usw.status.freshservice.com/incidents/45 Incident Internet and Wi-Fi services will be running ‘at risk’ during the upgrading of the network to improve security and resilience. There is a low risk to user disruption. However, all internet and Wi-Fi services should be considered at risk during these times. Please remember to save your work regularly in case of any temporary outages. Bydd gwasanaethau rhyngrwyd a Wi-Fi yn rhedeg ‘mewn perygl’ yn ystod y gwaith o uwchraddio’r rhwydwaith i wella diogelwch a gwydnwch. Mae risg isel i amhariad defnyddwyr. Fodd bynnag, dylid ystyried bod pob gwasanaeth rhyngrwyd a Wi-Fi mewn perygl yn ystod yr amseroedd hyn. Cofiwch arbed eich gwaith yn rheolaidd rhag ofn y bydd unrhyw doriadau dros dro. Tue, 04 Nov 2025 17:00:00 +0000 https://usw.status.freshservice.com/incidents/44 https://usw.status.freshservice.com/incidents/44 Maintenance IT Services are aware that some users are facing connectivity issues with the USW WiFi. If you have any issues connecting to WiFi when on campus, please visit one of the IT Services Frontline Team offices or alternatively, 'raise an issue' via our Support portal, here: https://support.southwales.ac.uk/a/tickets/new. If you are unable to do either of these, please try to connect to Eduroam, which should work as a temporary alternative to the configuration fix that Frontline will need to implement before connection to USW WiFi will be possible. For guidance on how to connect to eduroam, visit here: https://www.southwales.ac.uk/services/it-services/wifi/. Mae Gwasanaethau TG yn ymwybodol bod rhai defnyddwyr yn wynebu problemau cysylltedd gyda WiFi USW. Os oes gennych unrhyw broblemau wrth gysylltu â Wi-Fi pan fyddwch ar y campws, ewch i un o swyddfeydd Tîm Rheng Flaen Gwasanaethau TG neu, 'codwch broblem' trwy ein porth Cymorth, yma: https://support.southwales.ac.uk/a/tickets/new. Os na allwch wneud y naill na'r llall o'r rhain, ceisiwch gysylltu ag Eduroam, a ddylai weithio fel dewis arall dros dro i'r ateb ffurfweddu y bydd angen i Frontline ei weithredu cyn y bydd cysylltiad â WiFi USW yn bosibl. I gael canllawiau ar sut i gysylltu ag eduroam, ewch yma: https://www.southwales.ac.uk/services/it-services/wifi/. Wed, 29 Oct 2025 10:27:00 +0000 https://usw.status.freshservice.com/incidents/42 https://usw.status.freshservice.com/incidents/42 Incident