USW IT Status | Statws TG PDC

USW IT Status | Statws TG PDC

Quercus Upgrade | Uwchraddio Quercus

CompletedNov 7, 05:30 pm - Nov 10, 10:00 am (UTC)
What is being done? Quercus, the student records and admissions system is being upgraded to the latest version (8.36). Integrations with other systems—including Blackboard, SailPoint, Mulesoft, Connect2, and others—will be paused prior to the upgrade. A checklist of jobs will be followed to suspend and subsequently restart these services. This process is part of our standard procedure during scheduled maintenance. How will this impact users? Quercus will be unavailable from 16:30 on Friday, 7 November until 09:00 on Monday, 10 November. During this period, all users must refrain from attempting to access the system. Post-Upgrade Risk Window: On Monday, 10 November, Quercus should be considered “at risk” until 12:00 noon while post-upgrade checks are completed. Why is this being done? This upgrade is essential to apply the latest security patches and software updates, ensuring compliance and enabling critical functional enhancements. Beth sy'n cael ei wneud? Mae Quercus, y system cofnodion myfyrwyr a derbyniadau, yn cael ei uwchraddio i’r fersiwn ddiweddaraf (8.36). Bydd integreiddiadau â systemau eraill—gan gynnwys Blackboard, SailPoint, Mulesoft, Connect2, ac eraill—yn cael eu hatal cyn i’r uwchraddiad ddechrau. Bydd rhestr wirio o swyddi’n cael ei dilyn i atal ac ailgychwyn y gwasanaethau hyn. Mae’r broses hon yn rhan o’n gweithdrefn safonol yn ystod gwaith cynnal a chadw wedi’i drefnu. Sut fydd hyn yn effeithio ar ddefnyddwyr? Ni fydd Quercus ar gael o 16:30 ddydd Gwener, 7 Tachwedd tan 09:00 ddydd Llun, 10 Tachwedd. Yn ystod y cyfnod hwn, rhaid i bob defnyddiwr beidio â cheisio cael mynediad i’r system. Cyfnod Risg ar ôl yr Uwchraddiad: Ddydd Llun, 10 Tachwedd, dylid ystyried Quercus fel “mewn perygl” tan 12:00 canol dydd tra bydd gwiriadau ar ôl yr uwchraddiad yn cael eu cwblhau. Pam fod hyn yn cael ei wneud? Mae’r uwchraddiad hwn yn hanfodol er mwyn cymhwyso’r diweddariadau diogelwch a’r fersiynau meddalwedd diweddaraf, gan sicrhau cydymffurfiaeth a galluogi gwelliannau swyddogaethol hanfodol.

Duration

2 days, 16 hours, 30 minutes

Impacted Services

Staff Systems
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